The most commonly asked questions have been included below
If you have a question that is not included here, please Contact Us.
General:
What is Pewple?
Fyi: Oh, and we offer custom church apparel, logo design, youth programs and other cool stuff too.
What does the name "Pewple" mean?
Pewple is a portmanteau, which is a word blending the sounds and combining the meanings of two others. And, we believe “Pewple” best describes our objective: Connect PEWs and peoPLE.
Does my church need a website?
It is also important to note that social media is not a suitable replacement for a website- nor was it ever meant to be. Hence, the reason why users are only given one (1) page per platform.
Can I replace my existing website?
Please Contact Us to tell us more about your project.
Can I cancel my subscription with Pewple?
Important: If your subscription with Pewple is canceled (for any reason), your church, ministry, small business or organization will not be able to resubscribe to our service(s).
How can I reach Pewple?
We are available M-F 10a to 6p, CST to discuss any new client questions (only) via phone. Simply, email us to schedule a phone call back: onboarding@Pewple.Org. For all other questions and update requests, please contact us or email us directly at yourfriends@Pewple.Org.
Websites:
What do I need to get started?
How long will it take to complete my new church website?
The turnaround times vary between plans. Our entry-level plan is 45 days, while our top-tier plan can be delivered ten days sooner.
The present production schedule reads thusly:
Vestibule: 45 days
Foyer: 40 days
Lobby: 35 days
Important: The turnaround does not start until ALL REQUIRED INFORMATION FOR YOU NEW WEBSITE IS RECEIVED. Please see our Website Checklist for more information.
Can I make changes to my website?
a. Updates: Updating bios, ministry staff info and pics, church contacts, service times, etc.
b. Removals: Removing store products, limited-time content (ex. an event or conference), etc.
c. Modifications: Modifying page information/wording.
d. Additions: Adding new pictures to your photo gallery or a new webpage, etc.
Important: Page content, namely: verbiage and relative pics – if required – must accompany new page requests. And, new page requests cannot exceed your selected plan’s total web page allotment. Any updates not included above are considered “premium changes,” and these premium changes are available upon request for a one-time fee per request. Please contact us if you have any questions.
What is the turnaround time for website changes?
Please note that all website modifications, changes and update requests are subject to the following production schedule:
a. Updates. Updating a pastor’s bio, ministry staff, church contacts, service times, etc.: 24hrs.
b. Removals. Removing store products, limited-time content, etc.: 24hrs.
c. Modifications. Modifying page information/verbiage: 24hrs.
d. Additions. Adding new pictures to your photo gallery, or a new webpage, etc.: 72hrs.
The time-frames above are calculated from the submission date of each request. Ex. If a Modification request is submitted on Friday, the change/update will not post until the following Monday (not Saturday). Please be advised to schedule all requests accordingly. Note: Please permit additional time for change/update requests that span three (3) or more pages.
Important: Although, updates are made on the weekends for online streaming and related scenarios, the time-frames listed above are M-F.
You can share files and submit update requests here.
Can I make an emergency website update?
Will I still own my domain name?
How much creative control do I have over my new website?
What will happen if I miss a payment?
Can I use multiple domains for one website?
In doing so, if someone types in either domain, it will send them to your new website. Note: We do not need administrative access to the other domain(s) when the noted steps above are followed. Alternatively, we could set the forward for you by obtaining brief temporal administrative access to the domain name to do so.
Subscribers:
Will I still own my domain name?
How much creative control do I have over my new website?
Can I make changes to my website?
a. Updates: Updating bios, ministry staff info, general pics, church contacts, service times, etc.
b. Removals: Removing content and limited-time content (ex. an event or conference), etc.
c. Modifications: Modifying, adding or changing page information/wording.
Important: Any updates not included above are considered “premium changes,” and these premium changes are available upon request for a one-time fee per request. Please contact us if you have any questions.
What is the turnaround time for website changes?
Please note that all website modifications, changes and update requests are subject to the following production schedule:
a. Updates. Updating a pastor’s bio, ministry staff, church contacts, service times, etc.: 48hrs.
b. Removals. Removing store products, limited-time content, etc.: 24hrs.
c. Modifications. Modifying page information/verbiage: 24hrs.
d. Additions. Adding new pictures to your photo gallery, or a new webpage, etc.: 72hrs.
The time-frames above are calculated from the submission date of each request. Ex. If a Modification request is submitted on Friday, the change/update will not post until the following Monday (not Saturday). Please be advised to schedule all requests accordingly. Note: Please permit additional time for change/update requests that span three (3) or more pages.
Important: Although, updates are made on the weekends for online streaming and related scenarios, the time-frames listed above are M-F.
You can share files and submit update requests here.
Can I change my plan?
1. Please email us at: plans@Pewple.Org or click here to notify us of your decision to change your plan. Important: Please be advised: if you skip this step, you may lose your present account details, including: your website and its related files.
2. Cancel your current plan with us.
3. Subscribe to your new plan.
Note: Upon cancellation, you will have two (2) business days to subscribe to your new plan.
Please Contact Us if you have any questions.
Can I make an emergency content update?
How do I make payments?
What will happen if I miss a payment?
Legacy Websites:
What is a Legacy Website?
A Legacy Website is a first-of-its-kind online environment where family and friends can celebrate a deceased loved one’s life and legacy in an elegant and creative way.
Created by popular web development and marketing firm, Pewple LLC, each Legacy Website includes: your loved one’s obituary, funeral service video, photo gallery, home videos, milestones, tributes, donations option and more. A personalized domain name and password-protect feature are also included with each website. Click here for a full list of features.
Required files.
Obituary – Allows family and friends to view your loved one’s obituary in its original format online. Note: You can turn the obituary’s page by clicking the arrows on the left and right sides the page OR for an even cooler experience, by clicking or tapping (mobile users) to top corner of a page. You can then turn the page like the physical obituary.
Funeral Service – Allows family and friends the ability to view your loved one’s funeral services if they were unable to attend or if they simply wanted to revisit the service. Note: A family member, friend or professional videographer will need to capture and provide this full video file to us. Important: We will not be able to add the funeral service to your loved one’s Legacy Website without the video file being provided to us. WE CANNOT ATTEND OR RECORD YOUR LOVED ONE’S FUNERAL SERVICE.
Milestones – Allows family and friends the ability to view your loved one’s achievements and milestones in an engaging and professional way. Note: We will use the same Milestones included in your loved one’s obituary, so you do not have to send anything UNLESS you would like to add ADDITIONAL milestones. In this case, simply include the new Milestone list in a Microsoft Word or Google Doc file.
Home Video(s) – Allows family and friends the ability to view your loved one’s videos (birthday parties, family reunions, etc.) and relive the memories shared with them.
Tributes – Allows family and friends the ability view your loved one’s to view the tributes shared in the obituary. Note: We will use the same Tributes and Acknowledgements included in the obituary, so you do not have to send anything UNLESS you would like to add ADDITIONAL tributes. In this case, simply include them in a Microsoft Word or Google Doc file.
Photos – Allows family and friends the ability to view your loved one’s photos and relive the memories shared with them.
Guestbook – Allows family and friends the ability to sign your loved one’s online guestbook. Note: We’ll only need the email address(es) that you’d like the guestbook submissions to be emailed to.
OPTIONAL FILES / FEATURES
Family Tree – OPTIONAL. This is not a required file.
Local Grief Services – OPTIONAL. This is not a required feature. But, it gives you the ability to share helpful grief service links with family and friends who may be in need.
Password Protection – OPTIONAL. This is not a required feature. But, it gives you the ability to control who has access to your loved one’s Legacy Website by giving the password to family and friends that you’d like to have access only.
Accept Donations – OPTIONAL. This is not a required feature. But, it allows family and friends to share continued monetary support for your loved one’s immediate family. CashApp and PayPal are presently supported. Please email us for other payment processing options.
How long will it take to complete a Legacy Website?
How long will my loved one's Legacy Website remain online?
Are Legacy Websites only for loved ones that passed away *recently?
How do I submit files, photos and videos?
To get started, simply click here to start uploading your files. Note: You must register/submit your payment first.
Can I use blurry, damaged or low quality photos and video files?
Tips:
PHOTOS
I. All photos must be in a digital format Note: Taking a picture (with a smart phone, for example) of an old photo is not recommended, but ultimately, we’ll certainly work with what you’re able to provide. For a cleaner look, scanning the photos are a much better option.
II. Whatever photos you would like to use in the Photo Gallery on the Legacy Website’s HOMEPAGE should be as clear as possible and the size should be at least 500 pixels x 500 pixels. NOTE: Click here to view the Photo Gallery and how your photos will be positioned on the Legacy Website.
III. Whatever photo you would like to use as the Main Photo (next to the loved one’s name) on the Legacy Website’s HOMEPAGE should be as clear as possible, in color, and the photo size should be at least 1000 pixels x 1000 pixels. NOTE: Click here to view the Main Photo and how your photo will be positioned on the Legacy Website’s homepage.
IV. Whatever photo you would like to use as the Main Photo on the Legacy Website’s LEGACY PAGE (page 2) should be as clear as possible and the photo size should be at least 1000 pixels x 1000 pixels. NOTE: Click here to view the Main Photo and how your photo will be positioned on the Legacy Website’s second page.
VIDEOS
I. Funeral service and home video files should be as clear as possible.
II. If you would like to use a video that was previously posted on YouTube, you do not have to upload the full video file to send to us. Simply, upload the link only in a Microsoft Word or Google Doc, and we can add it to the website that way. FYI: This is actually the quickest and therefore preferred method to handle and add video files, but not a required method.
OBITUARIES
I. The funeral service hired to take care of the arrangements for your loved one, should have emailed you a digital copy or file of the obituary for your review and approval prior to print (making physical copies for the service). If you still have that email/file, simply upload that. It should be in a .PDF format. Important: If you do not or no longer have access to that email or digital file, you will need to obtain a physical copy of your loved one’s obituary and scan each page and upload them that way.
MILESTONES
I. Simply, type out the milestones you’d like to share on the website and upload that Microsoft Word or Google Doc. Note: Exact dates aren’t required but they’re very useful. We will need the month and year of each milestone, however, so please keep that in mind.
Is there a photo or video limit?
Can I add more videos or pictures in the future?
Can I control who has access to the Legacy Website?
How do I use the donations feature?
GoFundMe: Simply, send us the link to your loved one’s GoFundMe page.
PayPal: Simply, send us the PayPal donation link you’d like to have donations sent to. Click here to learn more about this PayPal feature.
The most commonly asked questions
have been included below
If you have a question that is not included here, please Contact Us.
General:
What is Pewple?
Fyi: Oh, and we offer custom church apparel, logo design, youth programs and other cool stuff too.
What does the name "Pewple" mean?
Pewple is a portmanteau, which is a word blending the sounds and combining the meanings of two others. And, we believe “Pewple” best describes our objective: Connect PEWs and peoPLE.
Does my church need a website?
It is also important to note that social media is not a suitable replacement for a website- nor was it ever meant to be. Hence, the reason why users are only given one (1) page per platform.
Can I replace my existing website?
Please Contact Us to tell us more about your project.
Can I cancel my subscription with Pewple?
Important: If your subscription with Pewple is canceled (for any reason), your church, ministry, small business or organization will not be able to resubscribe to our service(s).
How can I reach Pewple?
We are available M-F 10a to 6p, CST to discuss any new client questions (only) via phone. Simply, email us to schedule a phone call back: onboarding@Pewple.Org. For all other questions and update requests, please contact us or email us directly at yourfriends@Pewple.Org.
Websites:
What do I need to get started?
How long will it take to complete my new church website?
The turnaround times vary between plans. Our entry-level plan is 45 days, while our top-tier plan can be delivered ten days sooner.
The present production schedule reads thusly:
Vestibule: 45 days
Foyer: 40 days
Lobby: 35 days
Important: The turnaround does not start until ALL REQUIRED INFORMATION FOR YOU NEW WEBSITE IS RECEIVED. Please see our Website Checklist for more information.
Can I make changes to my website?
a. Updates: Updating bios, ministry staff info, general pics, church contacts, service times, etc.
b. Removals: Removing content and limited-time content (ex. an event or conference), etc.
c. Modifications: Modifying, adding or changing page information/wording.
Important: Any updates not included above are considered “premium changes,” and these premium changes are available upon request for a one-time fee per request. Please contact us if you have any questions.
What is the turnaround time for website changes?
Please note that all website modifications, changes and update requests are subject to the following production schedule:
a. Updates. Updating a pastor’s bio, ministry staff, church contacts, service times, etc.: 24hrs.
b. Removals. Removing store products, limited-time content, etc.: 24hrs.
c. Modifications. Modifying page information/verbiage: 24hrs.
d. Additions. Adding new pictures to your photo gallery, or a new webpage, etc.: 72hrs.
The time-frames above are calculated from the submission date of each request. Ex. If a Modification request is submitted on Friday, the change/update will not post until the following Monday (not Saturday). Please be advised to schedule all requests accordingly. Note: Please permit additional time for change/update requests that span three (3) or more pages.
Important: Although, updates are made on the weekends for online streaming and related scenarios, the time-frames listed above are M-F.
You can share files and submit update requests here.
Can I make an emergency website update?
Will I still own my domain name?
How much creative control do I have over my new website?
What will happen if I miss a payment?
Can I use multiple domains for one website?
In doing so, if someone types in either domain, it will send them to your new website. Note: We do not need administrative access to the other domain(s) when the noted steps above are followed. Alternatively, we could set the forward for you by obtaining brief temporal administrative access to the domain name to do so.
Subscribers:
Will I still own my domain name?
How much creative control do I have over my new website?
Can I make changes to my website?
a. Updates: Updating bios, ministry staff info and pics, church contacts, service times, etc.
b. Removals: Removing store products, limited-time content (ex. an event or conference), etc.
c. Modifications: Modifying page information/wording.
d. Additions: Adding new pictures to your photo gallery or a new webpage, etc.
Important: Page content, namely: verbiage and relative pics – if required – must accompany new page requests. And, new page requests cannot exceed your selected plan’s total web page allotment.
Any updates not included above are considered “premium changes,” and these premium changes are available upon request for a one-time fee per request. Please contact us if you have any questions.
What is the turnaround time for website changes?
Please note that all website modifications, changes and update requests are subject to the following production schedule:
a. Updates. Updating a pastor’s bio, ministry staff, church contacts, service times, etc.: 48hrs.
b. Removals. Removing store products, limited-time content, etc.: 24hrs.
c. Modifications. Modifying page information/verbiage: 24hrs.
d. Additions. Adding new pictures to your photo gallery, or a new webpage, etc.: 72hrs.
The time-frames above are calculated from the submission date of each request. Ex. If a Modification request is submitted on Friday, the change/update will not post until the following Monday (not Saturday). Please be advised to schedule all requests accordingly. Note: Please permit additional time for change/update requests that span three (3) or more pages.
Important: Although, updates are made on the weekends for online streaming and related scenarios, the time-frames listed above are M-F.
You can share files and submit update requests here.
Can I change my plan?
1. Please email us at: plans@Pewple.Org or click here to notify us of your decision to change your plan. Important: Please be advised: if you skip this step, you may lose your present account details, including: your website and its related files.
2. Cancel your current plan with us.
3. Subscribe to your new plan.
Note: Upon cancellation, you will have two (2) business days to subscribe to your new plan.
Please Contact Us if you have any questions.
Can I make an emergency content update?
How do I make payments?
What will happen if I miss a payment?
Legacy Websites:
What is a Legacy Website?
A Legacy Website is a first-of-its-kind online environment where family and friends can celebrate a deceased loved one’s life and legacy in an elegant and creative way.
Created by popular web development and marketing firm, Pewple LLC, each Legacy Website includes: your loved one’s obituary, funeral service video, photo gallery, home videos, milestones, tributes, donations option and more. A personalized domain name and password-protect feature are also included with each website. Click here for a full list of features.
Required files.
Obituary – Allows family and friends to view your loved one’s obituary in its original format online. Note: You can turn the obituary’s page by clicking the arrows on the left and right sides the page OR for an even cooler experience, by clicking or tapping (mobile users) to top corner of a page. You can then turn the page like the physical obituary.
Funeral Service – Allows family and friends the ability to view your loved one’s funeral services if they were unable to attend or if they simply wanted to revisit the service. Note: A family member, friend or professional videographer will need to capture and provide this full video file to us. Important: We will not be able to add the funeral service to your loved one’s Legacy Website without the video file being provided to us. WE CANNOT ATTEND OR RECORD YOUR LOVED ONE’S FUNERAL SERVICE.
Milestones – Allows family and friends the ability to view your loved one’s achievements and milestones in an engaging and professional way. Note: We will use the same Milestones included in your loved one’s obituary, so you do not have to send anything UNLESS you would like to add ADDITIONAL milestones. In this case, simply include the new Milestone list in a Microsoft Word or Google Doc file.
Home Video(s) – Allows family and friends the ability to view your loved one’s videos (birthday parties, family reunions, etc.) and relive the memories shared with them.
Tributes – Allows family and friends the ability view your loved one’s to view the tributes shared in the obituary. Note: We will use the same Tributes and Acknowledgements included in the obituary, so you do not have to send anything UNLESS you would like to add ADDITIONAL tributes. In this case, simply include them in a Microsoft Word or Google Doc file.
Photos – Allows family and friends the ability to view your loved one’s photos and relive the memories shared with them.
Guestbook – Allows family and friends the ability to sign your loved one’s online guestbook. Note: We’ll only need the email address(es) that you’d like the guestbook submissions to be emailed to.
OPTIONAL FILES / FEATURES
Family Tree – OPTIONAL. This is not a required file.
Local Grief Services – OPTIONAL. This is not a required feature. But, it gives you the ability to share helpful grief service links with family and friends who may be in need.
Password Protection – OPTIONAL. This is not a required feature. But, it gives you the ability to control who has access to your loved one’s Legacy Website by giving the password to family and friends that you’d like to have access only.
Accept Donations – OPTIONAL. This is not a required feature. But, it allows family and friends to share continued monetary support for your loved one’s immediate family. CashApp and PayPal are presently supported. Please email us for other payment processing options.
How long will it take to complete a Legacy Website?
How long will my loved one's Legacy Website remain online?
Are Legacy Websites only for loved ones that passed away *recently?
How do I submit files, photos and videos?
To get started, simply click here to start uploading your files. Note: You must register/submit your payment first.
Can I use blurry, damaged or low quality photos and video files?
Tips:
PHOTOS
I. All photos must be in a digital format Note: Taking a picture (with a smart phone, for example) of an old photo is not recommended, but ultimately, we’ll certainly work with what you’re able to provide. For a cleaner look, scanning the photos are a much better option.
II. Whatever photos you would like to use in the Photo Gallery on the Legacy Website’s HOMEPAGE should be as clear as possible and the size should be at least 500 pixels x 500 pixels. NOTE: Click here to view the Photo Gallery and how your photos will be positioned on the Legacy Website.
III. Whatever photo you would like to use as the Main Photo (next to the loved one’s name) on the Legacy Website’s HOMEPAGE should be as clear as possible, in color, and the photo size should be at least 1000 pixels x 1000 pixels. NOTE: Click here to view the Main Photo and how your photo will be positioned on the Legacy Website’s homepage.
IV. Whatever photo you would like to use as the Main Photo on the Legacy Website’s LEGACY PAGE (page 2) should be as clear as possible and the photo size should be at least 1000 pixels x 1000 pixels. NOTE: Click here to view the Main Photo and how your photo will be positioned on the Legacy Website’s second page.
VIDEOS
I. Funeral service and home video files should be as clear as possible.
II. If you would like to use a video that was previously posted on YouTube, you do not have to upload the full video file to send to us. Simply, upload the link only in a Microsoft Word or Google Doc, and we can add it to the website that way. FYI: This is actually the quickest and therefore preferred method to handle and add video files, but not a required method.
OBITUARIES
I. The funeral service hired to take care of the arrangements for your loved one, should have emailed you a digital copy or file of the obituary for your review and approval prior to print (making physical copies for the service). If you still have that email/file, simply upload that. It should be in a .PDF format. Important: If you do not or no longer have access to that email or digital file, you will need to obtain a physical copy of your loved one’s obituary and scan each page and upload them that way.
MILESTONES
I. Simply, type out the milestones you’d like to share on the website and upload that Microsoft Word or Google Doc. Note: Exact dates aren’t required but they’re very useful. We will need the month and year of each milestone, however, so please keep that in mind.
Is there a photo or video limit?
Can I add more videos or pictures in the future?
Can I control who has access to the Legacy Website?
How do I use the donations feature?
GoFundMe: Simply, send us the link to your loved one’s GoFundMe page.
PayPal: Simply, send us the PayPal donation link you’d like to have donations sent to. Click here to learn more about this PayPal feature.
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