general.

What is Pewple?

Pewple is a subscription-based service that offers custom web design and development, robust website security, unlimited updates and monthly hosting- all for one affordable monthly subscription. We proudly serve over 200 churches and organizations across the nation, and we can do the same for you. Learn more about how we can create a new custom website for your church, faith-based organization or sole proprietorship today.

Example: If you’re a Local Church in need of a website; or if you have a website, but you’d like to have a new (or improved) one developed by us, simply Subscribe. We’d like to sound hip and technical by saying there’s more to it, but there isn’t. It’s really just that easy. With three (3) plans starting as low as $59/month, our subscription-based services meets every budget.

What does "Pewple" mean?

We believed that “Pewple” best described our objective: Assist the local church in getting people to church. Thereby, making a connection between pews and people. Pew + People is “Pewple.”

How do I qualify for Pewple services?

We understand that are business model saves you money. But, we want to ensure that those that really need our services and pricing benefit the most. If one of the following describes your church, organization or small business, you qualify for our services:

Churches: If you represent a Local Church or ministry with 250 active members or less.
Organizations: If you are a faith-based organization that represents and/or is made up of local churches.
Small Businesses / Sole-Proprietorship: If you are a sole-proprietorship or small business with up to three full-time or less than five part-time employees.

Note: Your church, ministry or organization must also be situated within the United States of America to qualify for and to subscribe to our service at this time.

Can I replace an existing website?

We’d be more than happy to assist you with replacing an existing website with a new one. Please Contact Us to tell us more about your project.

Can I cancel my subscription with Pewple?

Yes, you may cancel your subscription at anytime. If you cancel your subscription less than twelve (12) months into your service with us, however, you will incur a one-time early termination fee equal to one (1) month’s subscription of the canceled service plan. Click here to learn more. Important: If your subscription with Pewple is canceled (for any reason), you will not be able to resubscribe to this service.

Does Pewple accept donations?

Yes, we do. This is a new feature that we recently added for our new site release in hopes that it may assist us in doing what we love to do for the Lord’s Church. Quality, educated professionals are worth their wage. So, when you’re paying an employee an hourly rate that exceeds the cost you’re charging for a month of service; on paper, things can get a little tricky. That said, we do encourage you to make a small donation, if you can. All donations will go directly to the continued growth and development of this ministry. Simply, click here or click the red heart in the main menu to share. Thanks.

getting started.

What do I need to get started?

Please click here to view our checklist, tips and suggestions for your new website.

Do I need a PayPal account to subscribe to Pewple?

PayPal is our preferred automated online payment and subscription processing option, so a PayPal account may be required to subscribe and/or make payments to Pewple, automatedly.

What if I need multiple websites?

We would be happy to assist you. The only requirement is: Each website must have its own subscription. This simply means: You’ll need to establish a separate subscription or account for each website you’d like us to create.

Can I use multiple domains for one website?

Yes. If you would like to have more than one domain name “pointing” to your new website, this is possible. Let’s say that you have a domain with us (ex. MyWebsite.Org) and you would like to add another (ex. MyWebsite.Com), this is what you’ll need to do: 1. Acquire the additional domain name you want (ex. MyWebsite.Com). 2. You’ll then need to set the domain name to work as a conduit or forward to (MyWebsite.Org), administratively.

In doing so, if someone types in either domain, it will send them to your new website. Note: We do not need administrative access to the other domain(s) when the noted steps above are followed. Alternatively, we could set the forward for you by obtaining brief temporal administrative access to the domain name to do so.

Do you offer any alternative payment arrangements?

Yes. If it’s more convenient to pay quarterly (every three months), once every six (6) months or annually (once per year), via credit card, please give us a call.

websites.

Do I own my domain name?

Yes! Your chosen domain name is always yours. Even if you decide to cancel your subscription with us.

How much creative control do I have over my new website?

A lot! All Pewple subscribers are asked to tell us what they want. Subscribers are asked to share a website example or two with us, so we can get an idea of what they like and why. Alternatively, subscribers can elect to give our team the creative freedom to design and build out their new custom website, also.

Can I make changes to my website?

Yes, of course. Please be sure to check your plan’s concierge frequency permissions. The following changes are included with your monthly subscription and can be made to your website at no additional charge:

a. Updates: Updating bios, ministry staff info and pics, church contacts, service times, etc.
b. Removals: Removing store products, limited-time content (ex. an event or conference), etc.
c. Modifications: Modifying page information/wording.
d. Additions: Adding new pictures to your photo gallery or a new webpage, etc.

Important: Page content, namely: verbiage and relative pics – if required – must accompany new page requests. And, new page requests cannot exceed your selected plan’s total web page allotment.

Any updates not included above are considered “premium changes,” and these premium changes are available upon request for a one-time fee per request. Please Contact Us if you have any questions.

You can make update requests and share files here.

What is the turnaround time for website changes?

We are committed to updating all subscriber websites in a timely manner.
Please note that all website modifications, changes and update requests are subject to the following production schedule:

a. Updates. Updating a pastor’s bio, ministry staff, church contacts, service times, etc.: 48hrs.
b. Removals. Removing store products, limited-time content, etc.: 24hrs.
c. Modifications. Modifying page information/verbiage: 24hrs.
d. Additions. Adding new pictures to your photo gallery, or a new webpage, etc.: 72hrs.

The time-frames above are calculated from the submission date of each request. Ex. If a Modification request is submitted on Friday, the change/update will not post until the following Monday (not Saturday). Please be advised to schedule all requests accordingly. Note: Please permit additional time for change/update requests that span three (3) or more pages.

Important: Although, updates are made on the weekends for online streaming and related scenarios, the time-frames listed above are M-F.

You can share files and submit update requests here.

Can I change my plan?

Vestibule and Foyer subscribers can upgrade their plans, and Lobby subscribers can downgrade their monthly service plan at any time.

1. Please email us at: plans@Pewple.Org or click here to notify us of your decision to change your plan. Important: Please be advised: if you skip this step, you may lose your present account details, including: your website and its related files.
2. Cancel your current plan with us.
3. Subscribe to your new plan.

Note: Upon cancellation, you will have two (2) business days to subscribe to your new plan.
Please Contact Us if you have any questions.

Can I make an emergency content update?

Yes, it is possible. This is considered on an as-needed basis and is only available to subscribers with a service plan with weekly or bi-weekly concierge frequency. In the event of any emergency where a content update is needed, simply Contact Us.

How do I make payments?

All payments (and recurring payments) are made safely and securely via PayPal. This is also how the initial payment to start your subscription is accepted. Note: All monthly payments thereafter will be made automatedly via PayPal.

What will happen if I miss a payment?

On-time payments are an integral part of our business model. So, it is important for clients to make sure that their payment methods are up-to-date. Accounts Receivables: Accounts Receivables is handled via PayPal. If the initial attempt to collect payment is unsuccessful, PayPal will make a second attempt to retrieve payment within five calendar days.

Before the second attempt is made, a friendly reminder may be sent to you via email and your services will be temporarily interrupted. If the second attempt to collect payment is unsuccessful, your services will remain interrupted until the payment is made. And, if a payment is not receive payment within five (5) days of its original due date, your subscription may be terminated.

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