faq.

Click here to view our website checklist; where you can learn how to get started with your new website in five easy steps.

PayPal is our preferred automated online payment and subscription processing provider due to their ease of use and reach, so a PayPal account will be required to subscribe and/or make payments to Pewple, automatedly.

Alternatively, you can contact us and setup a monthly payment arrangement with a representative over the phone.

We would be happy to assist you. The only requirement is: Each website must have its own subscription. This simply means: You’ll need to establish a separate subscription or account for each website you’d like us to create.

Yes. If you would like to have more than one domain name “pointing” to your new website, this is possible. Let’s say that you have a domain with us (ex. MyWebsite.Org) and you would like to add another (ex. MyWebsite.Com), this is what you’ll need to do: 1. Acquire the additional domain name you want (ex. MyWebsite.Com). 2. You’ll then need to set the domain name to work as a conduit or forward to (MyWebsite.Org), administratively.

In doing so, if someone types in either domain, it will send them to your new website. Note: We do not need administrative access to the other domain(s) when the noted steps above are followed. Alternatively, we could set the forward for you by obtaining brief temporal administrative access to the domain name to do so.

Yes. If it’s more convenient to pay quarterly (every three months), once every six (6) months or annually (once per year), via credit card, please click here.

Yes! Your chosen domain name is always yours. Even if you decide to cancel your subscription with us.

A lot! All Pewple subscribers are asked to tell us what they want. All subscribers are asked to share up to three (3) website examples with us, so we can get an idea of what they like and why. Alternatively, subscribers can elect to give our team full creative freedom to design and build out their new custom website, also.

Yes, of course. Please be sure to check your plan’s concierge frequency permissions. The following changes are included with your monthly subscription and can be made to your website at no additional charge:

a. Updates: Updating bios, ministry staff info and pics, church contacts, service times, etc.
b. Removals: Removing store products, limited-time content (ex. an event or conference), etc.
c. Modifications: Modifying page information/wording.
d. Additions: Adding new pictures to your photo gallery or a new webpage, etc.

Important: Page content, namely: verbiage and relative pics – if required – must accompany new page requests. And, new page requests cannot exceed your selected plan’s total web page allotment.

Any updates not included above are considered “premium changes,” and these premium changes are available upon request for a one-time fee per request. Please contact us if you have any questions.

We are committed to updating all subscriber websites in a timely manner.
Please note that all website modifications, changes and update requests are subject to the following production schedule:

a. Updates. Updating a pastor’s bio, ministry staff, church contacts, service times, etc.: 48hrs.
b. Removals. Removing store products, limited-time content, etc.: 24hrs.
c. Modifications. Modifying page information/verbiage: 24hrs.
d. Additions. Adding new pictures to your photo gallery, or a new webpage, etc.: 72hrs.

The time-frames above are calculated from the submission date of each request. Ex. If a Modification request is submitted on Friday, the change/update will not post until the following Monday (not Saturday). Please be advised to schedule all requests accordingly. Note: Please permit additional time for change/update requests that span three (3) or more pages.

Important: Although, updates are made on the weekends for online streaming and related scenarios, the time-frames listed above are M-F.

You can share files and submit update requests here.

Vestibule and Foyer subscribers can upgrade their plans, and Lobby subscribers can downgrade their monthly service plan at any time.

1. Please email us at: plans@Pewple.Org or click here to notify us of your decision to change your plan. Important: Please be advised: if you skip this step, you may lose your present account details, including: your website and its related files.
2. Cancel your current plan with us.
3. Subscribe to your new plan.

Note: Upon cancellation, you will have two (2) business days to subscribe to your new plan.
Please Contact Us if you have any questions.

Yes, it is possible. This is considered on an as-needed basis and is only available to subscribers with a service plan with weekly or bi-weekly concierge frequency. In the event of any emergency where a content update is needed, simply Contact Us.

All payments (and recurring payments) are made safely and securely via PayPal. This is also how the initial payment to start your subscription is accepted. Note: All monthly payments thereafter will be made automatedly via PayPal or manually, if your subscription was processed over the phone with a representative.

On-time payments are an integral part of our business model. So, it is important for clients to make sure that their payment methods are up-to-date. Accounts Receivables: Accounts Receivables is handled via PayPal. If the initial attempt to collect payment is unsuccessful, PayPal will make a second attempt to retrieve payment within five calendar days.

Before the second attempt is made, a friendly reminder may be sent to you via email and your services will be temporarily interrupted during this time. If the second attempt to collect payment is unsuccessful, your services will remain interrupted until the payment is made. And, if a payment is not receive payment within ten (10) days of its original due date, your subscription will be terminated.

Pewple is a subscription-based service that offers custom web design and development, robust website security, unlimited updates and monthly hosting- all for one affordable monthly subscription. We proudly serve over 200 churches and organizations across the nation and we can do the same for you. Learn more about how we can create a new custom website for your church, faith-based organization or sole proprietorship today.

Example: If you’re a Local Church in need of a website; or if you have a website, but you’d like to have a new (or improved) one developed by us, please consider subscribing. We’d like to sound hip and technical by saying there’s more to it, but there isn’t. It’s really just that easy. With three (3) plans starting as low as $59/month, our subscription-based services meets every budget.

We believed that “Pewple” best described our objective: Assist the local church in getting people to church. Thereby, making a connection between pews and people. Pew + People is “Pewple.”

Absolutely. All churches should have their own web-presence independent of unrelated clutter, comments and posts, unfiltered advertisements, emojis and more found scattered across most social media platforms. A website gives you the ability to offer your visitors a custom website experience with relative content and various engagement functionality – all in a monitored online environment that you control.

It is also important to note that social media is not a suitable replacement for a website- nor was it ever meant to be. Hence, the reason why users are only given one (1) page per platform.

We understand that our business model saves you money. But, we want to ensure that those savings are allotted for our target demographic: Smaller churches (also referred to or described as “The Local Church”). So, if one of the following describes your church, organization or small business, you qualify for our services:

The Local Church: A small church or ministry with an active membership of 200 or less.
Organizations: A faith-based organization that represents and/or is made up primarily of Local Churches as described herein.
Small Businesses / Sole-Proprietorship: A sole-proprietorship or small business with up to three full or part-time employees.

Important: Your church, ministry or organization must also be situated within the United States of America to qualify for and to subscribe to our service at this time.

We’d be more than happy to assist you with replacing an existing website with a new one.
Please Contact Us to tell us more about your project.

Yes, you may cancel your subscription at anytime. If you cancel your subscription less than twelve (12) months into your service with us, however, you may incur a one-time early termination fee equal to one (1) month’s subscription of the canceled service plan. Click here to learn more. 

Important: If your subscription with Pewple is canceled (for any reason), your church, ministry, small business or organization will not be able to resubscribe to our service(s).

Yes, we do. This is a new feature that we recently added for our new site release in hopes that it may assist us in doing what we love to do for the Lord’s Church. Quality, educated professionals are worth their wage. So, when you’re paying an employee an hourly rate that exceeds the cost of a month of service; needless to say: faith is a big factor in what we do. And though we’re doing just fine, we do invite you to make a small donation, if you like. All donations will go directly to the continued growth and development of our mission. Simply, click here if you’re led to share. Thanks.